Cancellations – Early Departures – No Shows
Cancellation & Early Departure –
Cancellations 15 days prior to reservation arrival are eligible for a refund of the deposit minus a $75.00 cancellation fee.
- There is a 48 Hour Grace Period from the time of booking to cancel and avoid the cancellation free.
- Cancellations within 15 days of reservation arrival date forfeit the deposit.
- There are no refunds or credits for early departures once a guest has checked-in.
- Reservations made for arrivals sooner than 15 days will forfeit the deposit if canceled.
Events & Holidays
Reservations for Events or holidays forfeit deposit if canceled.
- Holidays & Events include: Labor Day weekend, Memorial Day weekend, Pride Week, Fantasy Fest Week, Christmas and New Years, Tropical Heat Week, Bone Island Week.
NO-SHOWS
We try our best to ensure you remember a reservation you made and send you a reminder email 7 days before your arrival. However, if you do not show up for a reservation the deposit is forfeited
FLIGHT DELAYS
If you miss a night due to a flight cancellation and have to arrive late, we will happily adjust the reservation to match and credit any unused night AS LONG AS the minimum night requirements during bookings have been met. Unfortunately if you booked only the minimum nights required, we will be unable to credit any unused nights.
